Mailing address: 127422 Timiriazevskaya 7-89 , Moscow, Russia.
New this year: Telegram Channel: @Pilgrim_Tours
You can post your messages in the Chat channel there and we will post our news in News Channel. This Chat is NOT for making reservations or pricing but simple or common questions may be answered faster there. Also there may be discussion or any help from other people.
elbruspilgrim-tours.com - questions
and comments regarding our tours.
Alternative address if you feel there are problems to access us:
Please, do not send messages with attachments and provide meaningful information in the 'subject'
space in the header of your message. The attachments (only attachments
not a message body) and messages without any 'subject' will be removed from
mail server automatically. Not informative "subject" may also be ignored
by a mail server filters - such as: "my request" or " question".
Normally we answer within 1-2 business days. However if calculation (pricing) or reservations confirmation or any other official procedure is involved there may be some delay.
The guidelines for better messaging:
1. Send plain text messages without attachments.
2. Put informative "subject" including 'Elbrus' name.
3. If you do not have an answer from us for more than 4-5 business days, please resend your message.
4. If there is still no answer send us a notification through Send
Message page. This message will be received for sure because it will come
directly from our web server to our email server.
5. Probably YOUR email box does not accept our answers completely or partially (blocks messages with too many links or something). Check 'Junk mail' folder in your box. Try to receive our answers on another email address. We recommend gmail.com free public email box. We DO NOT recommend hotmail.com - they have too strict filters by default.
- commercial web site. Tours, dates, prices.
informational web site (under construction).